Parking Revenue Control
When discussing Parking Revenue Control in this section I am referring to audit and revenue control systems, policies and procedures, which includes automated revenue control equipment. Parking revenue control is system oriented. It requires a series of policies be in place and audit monitored for compliance. If at any point in the process noncompliance takes place, control is not attained, and revenue is often lost.
Even the best of parking operators can get sloppy. They lose control and begin counting cash, the money handed in by the attendants/cashiers. It is just a lot easier than re-initiating policies to protect revenue, or taking disciplinary actions on employees, or terminating and filling positions. But good operators do not audit from cash handed in, they audit to find out what monies ?should have been handed in? and then confirming with the actual deposits. I begin with showing you all the holes in your current systems. I assist in the initiation, or re-initiation, of proper policies and procedures, I assist with the training of your employees and I follow up. After proper parking policy is in place, non-compliance is reviewed and reported. Obviously, employees that do not follow revenue control policies become a focus.
You need a Parking Professional.
A great parking man once taught me, ?Some attendants/cashiers spend 40 hours a week thinking up ways to steal from us, you need to be just as committed to catching them.? Whether you own a parking facility, or you are a parking operator, the above has never been truer than it is today. Let me tell you an indisputable fact concerning using a professional shopper posing as a customer: Every parking location that accepts daily parkers should be shopped at least twice per month, every single one. As well as provide important customer service information, shoppers can stumble across employees overcharging customers, refusing vehicles, reusing tickets and much more. I utilize a number of drivers with different vehicles. I provide a top of the industry shopper service in the NY and Tri-State area at a very reasonable per shop price.
You need a Parking Professional.
Proper auditing is done both internally and from the field and requires a variety of different audits be performed. Most theft catches are made in the field. A good parking auditor is objective, reasonable, and when necessary, tenacious. Often knowing someone is stealing is not enough, intangible evidence is often not enough. A parking professional enjoys the cat and mouse game that inevitably ensues. A parking professional understands that patience is important, but it can also cost a client money. A parking professional knows how to recognize employee theft and provide the evidence to terminate the responsible employees at every level.
You need a Parking Professional.
Is client billing being properly accounted for in the location?
Have you checked monthly billing to monthly location activity lately?
Are prepaid stamps being properly accounted for?
When prepaid stamps come back on tickets, where are those tickets stored?
Is there a missing ticket problem?
You need a Parking Professional.
And even if all the issues above are being done correctly and everything looks good on the paperwork and the control policies.
Are you sure there isn?t another ticket sequence in play? How about at Night?
Are you properly supervised enough to know whether your attendants/valets are even issuing tickets to every customer.
You need a Parking Consultant.
Revenue control equipment is only as good as the supervision. If you don?t monitor the information, it is useless. Do not let pretty reports lull you into a false sense of security. We each know when our children are lying, and yet, when money is involved, how often does your management decide to believe their employees when they are found doing something in direct conflict with proper revenue control procedures. How many ?look the other ways,? and employee ?benefits of the doubt? have slowly eroded your revenue controls. I can put you back on track. I can help focus your management team. I can help clean up the existing theft.
I am the parking professional you need.
Maybe you want to clean up a bad situation.
Maybe you just want to know if you have a problem at all.
Maybe I can make you a lot of money.
Maybe I will just give you peace of mind.
Email The Parking Professional at Admin@parkingprofessional.com
Choose to know and understand.
Choose to not be reliant on someone with an obvious self interest and agenda.
Choose to get the facts.
Choose to protect your money.
Call The Parking Professional at 917-379-3208 | 
